Need assistance? Speak to our friendly customer services team, tollfree on (888) 813-9559. Or (512)-333-4521 for international customers.


Contact Us

Need assistance? Call toll free at (888)813-9559 to speak with Customer Service (International, please dial 512.333.4521).

Instead of “call-center operators”, our Customer Service is actually performed by the industrial designers and engineers that create and develop our products. Who would know details about our products and provide accurate information better than the people who designed them? We believe that this closer interaction between the development team and the customers also allows us to make our products even better. We are the only company in North America known for doing that.

Our Customer Care Center is located in Los Angeles, CA

Hours of Operations (Pacific Time)

  • Monday: 9:00 AM to 5:00 PM
  • Tuesday: 9:00 AM to 5:00 PM
  • Wednesday: 9:00 AM to 5:00 PM
  • Thursday: 9:00 AM to 5:00 PM
  • Friday: 9:00 AM to 5:00 PM 
Mail Us

Customers who wish to pay with a check or money order, please make payable to The Laundry Alternative and mail to the following address:

The Laundry Alternative
1 Chestnut St. #5-E
Nashua, NH 03060

Email Us

We normally respond to emails within 24 hours, in many cases much faster. We look forward to hearing from you. Our email is